renogenbiotech.in

Privacy Policy 

At RenoGen Biotech, we respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, enquiry forms, phone calls, emails, or WhatsApp communication.

This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website or contact us for biogas plant construction, Bio-CNG solutions, waste-to-energy systems, renewable energy consulting, biotechnology solutions, or plant maintenance support.


1. Information We Collect

We may collect the following information when you contact us or submit an enquiry:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Project location
  • Service requirement
  • Message or project details
  • Website usage information such as pages visited, browser type, and basic analytics data

We collect this information only when you voluntarily submit it through our website, contact form, WhatsApp, email, or direct communication.


2. How We Use Your Information

RenoGen Biotech may use your information to:

  • Respond to your enquiry
  • Understand your project requirement
  • Provide consultation or service-related information
  • Share details about biogas, Bio-CNG, and renewable energy solutions
  • Prepare project discussions, proposals, or service recommendations
  • Improve our website, communication, and customer support
  • Maintain internal records for business communication

We do not sell, rent, or trade your personal information to third parties.


3. Contact Form and Enquiry Data

When you submit a contact form on our website, the information provided will be used only to communicate with you regarding your enquiry or project requirement.

Submitting a form does not create any binding agreement. Our team may contact you through phone, email, or WhatsApp based on the details you provide.


4. WhatsApp and Direct Communication

If you contact us through WhatsApp or phone, we may use the information shared by you to respond to your questions, understand your requirements, and provide relevant service information.

Communication through third-party platforms such as WhatsApp may also be subject to their own privacy policies.


5. Cookies and Website Analytics

Our website may use cookies or basic analytics tools to understand visitor activity, improve website performance, and enhance user experience.

Cookies may help us understand:

  • Which pages are visited
  • How users interact with the website
  • General website traffic and performance

You may choose to disable cookies through your browser settings. However, some website features may not function properly without cookies.


6. Information Sharing

RenoGen Biotech does not sell or misuse your personal information.

We may share limited information only when required for:

  • Responding to your enquiry
  • Internal business communication
  • Website hosting or technical support
  • Legal or regulatory requirements, if applicable

Any third-party service provider involved in website or communication support is expected to handle information responsibly.


7. Data Security

We take reasonable steps to protect the information you share with us. However, no online platform, website, or digital communication method can be guaranteed to be completely secure.

We encourage users to avoid sharing highly sensitive or confidential information through website forms unless necessary.


8. Third-Party Links

Our website may contain links to third-party websites, platforms, or external resources. RenoGen Biotech is not responsible for the privacy practices, content, or policies of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.


9. Data Retention

We may retain enquiry details and communication records for business follow-up, customer support, project discussion, and internal documentation purposes.

If you want your information to be removed from our records, you may contact us using the details provided below.


10. User Rights

You may contact RenoGen Biotech to:

  • Request access to your submitted information
  • Correct inaccurate information
  • Request removal of your personal details from our records
  • Ask questions about how your information is used

We will review and respond to such requests reasonably, subject to business, legal, or operational requirements.


11. Children’s Privacy

Our website and services are intended for businesses, institutions, industries, farms, municipalities, and project-related enquiries. We do not knowingly collect personal information from children.


12. Policy Updates

RenoGen Biotech may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage visitors to review this page periodically.


13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

RenoGen Biotech
Address: [Add Company Address]
Phone: [Add Phone Number]
Email: [Add Email Address]